For all new enquiries, please use the “Contact Us” tab to the very right of this window. You can also email us, or you can contact us via Facebook Messenger to get started.
For all existing account and support enquiries, please use the Help Desk in order to ensure that your issues are properly tracked. You can quickly create a new Help Desk ticket by clicking on the “Contact Us” tab on the right. You can also email us at contact@swimmingechidna.com to create a ticket.
You can call Chris Bell directly on (+61) 0405 245 404. If you are a new customer, to ensure that your call is answered, please consider sending a text / SMS first and we will be glad to call you back. Alternatively you can leave a short message when you call this number. Due to high volumes of unsolicited calls, this phone is not always answered.
Some other platforms that we use to chat with our customers are listed below. Please note that these links are provided for the convenience of our customers, and that we do not monitor these channels for new enquiries.
Skype: helpdesk@swimmingechidna.com
Zoom: https://zoom.us/j/7592638377
Cisco Webex: https://meetingsapac4.webex.com/meet/helpdesk